The role of the Systems Integration Sales Specialist will be to sell security, consulting, infrastructure, storage, cloud and virtualization services to SME customers by pursuit of prospects, developing, growing and maintaining a sales portfolio. Identify and pursue self-generated leads, execute sales strategy, identify new opportunities/leads and generate sales portfolio to exceed sales quotas and revenue growth. With support from Marketing, this person will be responsible for achieving sales goals, developing a robust pipeline and identifying new market opportunities.

Key Responsibilities:

• Identify and qualify customer needs, developing sales strategies, negotiating contracts and closing profitable projects.
• Craft proposals, contracts, and RFP responses that win over our customers.
• Manage the overall end to end sales process, from lead generation to closure.
• Act as portfolio entrepreneur by developing personal business plan, sales activities and action plans to attain and exceed quotas and sales goals.
• Develop, maintain and utilize a strong working knowledge of all offerings within our products/services solution line to increase and develop sales portfolio.
• Collaborate with operations and engineering departments to execute the successful delivery of products and services.

Required Experience/Skills:

• Good interpersonal and communication skills, both written and verbal.
• A positive attitude and be a team player.
• Excellent customer service and problem-solving skills.
• A familiarity with sales in IT systems including server, networks, security and cloud products.
• Knowledgeable of products and services relating to Cybersecurity, Data Center Solutions, Virtualization, Virtual Desktop, Storage and Backup.
• Proven track record in achieving sales target.
• The ability to multi-task, set agendas and handle several projects simultaneously.
• Bachelor's Degree or equivalent experience.

Bangkok IT provides IT Outsourcing services including onsite maintenance, remote help desk services, consulting and cloud services to SMEs and non-profit organizations. The successful candidate will be a proven sales leader with exceptional relationship development skills coupled with a history of consistent quota achievement selling IT services and solutions within a highly competitive environment. As a IT sales leader, you will develop and execute a supporting business plan that is fully aligned with the IT business unit. The successful candidate must have a solid understanding of Bangkok IT’s IT services and solutions. The candidate will bring management experience in leading teams focused on helping customers solve their complex IT challenges. This role will report to the IT Sales Manager.

Key Responsibilities:

• Lead the IT Sales team in growing and optimizing sales pipeline.
• Deliver key services like account planning and strategy, sales presentations, enablement to achieve business goals and customer success.
• Achieve defined goals with the sales region including quotas and KPIs.
• Research and build relationships with new clients in key verticals and develop relationships with partners to engage those verticals.
• Evangelize the IT solutions portfolio internally and externally via workshops, webinars to customers, prospects, and partners.
• Lead, report, and analyze the pipeline and forecast for the IT business.
• Business Development.
• Hire the right team of specialists to match our culture and fuel our growth.

Required Experience/Skills:

• 3+ years of high-tech field experience in managing sales, engineering, professional or consulting team.
• Proven track record of achieving and managing team revenue quotas.
• Experience in selling services for infrastructure solutions at a senior decision-maker level.
• Familiar with product roadmap planning to incorporate customer requirements into Bangkok IT service offerings.
• Excellent pipelining / forecasting / resource management / account management skills.
• Excellent understanding of the cloud IT operations and trends.
• Successful experience working in a fast-paced, high growth, rapidly changing environment.
• Demonstrated leadership of cross-functional teams tasked with full lifecycle support.
• Bachelor's Degree or equivalent experience.

Bangkok IT offers IT procurement services for Thai SMEs. We are seeking a highly self-motivated and proactive Hardware Sales Executive to join our fast-growing team. As a Hardware Sales Executive, you are responsible for seeking new business opportunities for the sales of hardware and software products in Thailand. You will develop and execute a supporting business plan that is fully aligned with the hardware business unit. The successful candidate must have a solid understanding of IT hardware products and trends. This role will report to the IT Sales Manager.

Key Responsibilities:

• Identify potential business opportunities, upsell and cross-sell products to meet revenue goals.
• Generate and qualify leads through cold calls, emails, social media, and networking.
• Manages sales opportunities, activities and sales pipeline, demonstrates consistent success in meeting or exceeding quota.
• Responsible for building and cultivating strong customer relationships.
• Research, recruit, manage and build strong relationships with vendors.
• Provide accurate monthly forecasting.

Required Experience/Skills:

• 3+ years of high-tech field experience in sales, engineering, professional or consulting team.
• Proven track record of achieving revenue targets.
• Experience in selling IT hardware, software or IT infrastructure solutions.
• Strong knowledge in IT hardware, software and systems.
• Excellent understanding of the IT hardware industry and trends.
• Excellent pipelining / forecasting / resource management / account management skills.
• Successful experience working in a fast-paced, high growth, rapidly changing environment.
• Bachelor's Degree or equivalent experience.

Bangkok IT provides IT Outsourcing services, remote help desk services, consulting and cloud solutions to SMEs and non-profit organizations. The primary focus for this position is to drive sales growth by acquiring new clients through direct individual prospecting and sales activities. The role will be responsible for managing and growing the client base and revenue in both the small and middle market where Bangkok IT has been making significant headway and finding rapid market acceptance. Candidate should possess strong sales skills, understand the market and customer requirements, prove potential customers of our world-class capability, and build long-term collaborative relationships.

Key Responsibilities:

• Identify, prospect and acquire new clients.
• Generate and qualify leads through cold calls, emails, social media, and networking.
• Develop client proposals and contracts to customers in an organized, timely, and professional manner.
• Manages sales opportunities, activities and sales pipeline, demonstrates consistent success in meeting or exceeding quota.
• Provide accurate monthly forecasting.
• Facilitate feedback to technical teams regarding client needs, operational needs and business processes.
• Provide executive level representation at high-stakes meetings with prospects, clients, and technology/channel partners.

Required Experience/Skills:

• Experience in sales of IT systems, services or related products.
• Providen track record achieving sales target.
• Exceptional written and non-verbal communication skills
• Strong closing and negotiation skills
• Ability to work independently and initiate action
• The ability to write reports and proposals
• The capacity to work well on your own or in a team
• The ability to manage your time and plan your day effectively
• Reliable and self-motivated individual
• Bachelor's Degree or equivalent experience.

Bangkok IT delivers the world’s leading Business Management Software (BMS) for modern teams. At Bangkok IT, we build applications to connect, inspire and simplify people’s life. Our solutions enrich today’s workspaces while enhancing business agility and customer experience.

The Bangkok IT BMS portfolio includes a wide range of products including ERP, CRM, Service Management and team collaboration applications.

The ideal candidate is an Application Sales Specialist (hunter) who proactively targets and wins new sales opportunities within medium to large accounts within various verticals. You will be responsible for managing and driving the client success, retention, and growth strategy for all customers within an assigned territory.

Key Responsibilities:

• Identify potential customer that can benefit from implementing the MySaaS Business Management Software.
• Generate and qualify leads through cold calls, emails, social media, and networking.
• Manages sales opportunities, activities and sales pipeline, demonstrates consistent success in meeting or exceeding quota.
• Achieve defined goals with the sales region including quotas and KPIs.
• Provide executive level representation at high-stakes meetings with prospects, clients, and technology/channel partners.
• Facilitate feedback to technical teams regarding client needs, operational needs and business processes.
• Business Development.

Required Experience/Skills:

• Success at business software sales selling SaaS, mobile, web applications or related products.
• Strong working knowledge in enterprise business applications such as ERP (i.e. Epicor, Dynamics AX, Sage or similar ERP software), CRM or Service Management software.
• Proven experience with prospecting, opening and closing new business.
• Proven track record of exceeding sales objectives, quotas, and territory/account development.
• A strong existing personal network of potential partners and end clients.
• Strong communication, project management, and presentation skills at the Executive level.
• Positive attitude and a drive to win.

Is helping others an innate part of your personality, and do you get excited at the opportunity to sell and serve customers? Do you enjoy talking to others? Unafraid to approach people to talk about the latest technology or services available to them? Do you have persistence, great communication and customer service skills?

We are looking for an individuals that display a friendly demeanor and are excited to achieve positive results! You will drive to recommend Bangkok IT products, services and solutions via telephone with established and prospective customers. Your upbeat attitude, motivation, drive and strong work ethic will be a necessity to succeed in this role.

Key Responsibilities:

• Sell competitively over the phone to achieve maximum sales and commission targets.
• Make cold calls and identify needs.
• Qualify leads and convert prospects to active customers.
• Pursue leads and perform follow up calls to customers.
• Builds excellent customer relations. Responds to customer needs consistent with Bangkok IT standards, culture and business practices.
• Demonstrates teamwork to ensure achievement of team, individual, and corporate sales goals.

Required Experience/Skills:

• High School diploma required; Associates degree preferred.
• 1-2 years of experience in a call center, customer service or retail setting or equivalent understanding of customer service and sales.
• Experience selling to Small & Medium business.
• Excellent organizational skills with ability to take initiative and prioritize work, while paying attention to detail.
• Driven to exceed targets and quotas.
• Excellent oral and written communication skills.
• Excellent problem-solving and customer service skills.
• Proficiency in Microsoft Office Suite.
• Ability to work effectively in a busy, time-sensitive environment.

The successful candidate will have an in-depth understanding in systems, network and visualization technologies. Primary duties includes technical planning, systems integration, documentation, system performance modeling, verification and validation, cost and risk estimation, evaluation of system supportability and effectiveness. This is a fast-paced role where initiative and a desire to learn quickly and solve problems are vital to success. The candidate will also have a high possibility to become a team leader in the future.

Key Responsibilities:

• Define, plan, coordinate, and manage engineering activities.
• Translate customer requirements into hardware and software specifications.
• Provides high-level technical expertise in support of pre-sales activities.
• Lead project design, reviews, risk analysis and implementation phases.
• Provides post-implementation technical support and in-office level 3 support.
• Develops and maintains project documentation to support technical delivery and integration.
• Perform benchmarking, tuning, capacity planning for systems and applications.
• Perform systems monitoring and log analysis, as well as establish thresholds for automated alerts and notifications or triggers.
• Work closely with the team to ensure timely completion of deliverables.

Required Experience/Skills:

• 2+ years experience in Window Systems, Microsoft AD, firewall, virtualization, storage or related technologies.
• Demonstrated on-the-job experience designing, configuring, maintaining, integrating, clustering and managing physical and virtual servers in a production environment.
• Candidate must have a technologist mindset with aptitude to work on challenging projects while possessing organization, time management, and multitasking skills.
• Goal oriented, forward thinker that can provide solutions for complex technical problems.
• Experience with AWS EC2 or similar cloud services platform
• Good command of English, both written and verbal.
• Microsoft, Cisco, VMware, firewall or security related Certifications are a plus
• Bachelor's Degree in IT, Computer Engineering , Computer Science or related fields.

The Management Training Program is designed to develop individuals into frontline manager roles. As an Manager Trainee, you will learn the responsibilities and functions performed by an Manager through on-the-job training. We are looking for a management trainee to help us develop and implement our growth strategies. This position is best suited for candidates who want to gain valuable experience in a managerial role with advancement potential.

Key Responsibilities:

• Help managers complete daily tasks (e.g. implementing new policies).
• Assists management with developing and implementing action plans to improve operating results.
• Understand each department’s (e.g. Marketing, Sales, Customer Service) daily processes and goals.
• Provide administrative support (e.g. data entry).
• Provides product feedback to the management, including making recommendations regarding new items to carry or those that should discontinued.
• Participate in company’s strategic planning.
• Research ways to increase profitability and lower risk.
• Identifies cost-saving opportunities and potential process improvements.
• Assures the training, development, and performance of staff to retain a motivated, professional workforce that achieves their career objectives.
• Help managers in evaluating performance (e.g. writing reports, analyzing data).
• Create and give presentations.

Required Experience/Skills:

• Associate’s degree or higher.
• Demonstrated professional written, verbal, and interpersonal communication skills.
• Strong analytical, reasoning, and problem solving skills.
• Demonstrates a positive attitude and resilience.
• Effective time management and organizational skills.
• Ability to perform quality work demonstrating accuracy and thoroughness.
• Ability to adapt to changes and work in a teamwork environment.

This is an exciting opportunity for a experienced, confident and efficient PA who is looking for a role to work alongside an entrepreneurial director, who needs assistance implementing the detail to support his ideas in existing and a number of new business ventures.

This role provides a broad range of high-level administrative services to the Director, to support and enable focus on achievements and efficient delivery of business operations.

You will have significant administrative/secretarial/business development experience including developing, implementing and maintaining business processes and systems. Significant experience in business development including identifying, planning and execution of new opportunities to strengthen core business and to expand into of new growth areas.

Key Responsibilities:

• Provide full secretarial and administrative support to the Director, managing all aspects of personal and business requirements, providing the highest level of efficiency and absolute discretion.
• Correspond on behalf of the Director where appropriate.
• Manage incoming correspondence including responding promptly to telephone and email enquiries, drafting letters and emails, formatting and amending documents, creation of spreadsheets.
• Process expense and mileage claims and action accordingly.
• Minute taking for all Senior Management meetings and other meetings as required.
• Produce documents, briefing papers, reports, presentations, agenda’s; proof-reading and circulate papers.
• Adhoc support for other members of the Senior Management Team as required.
• Assist the team in adhering to protocols, policies and processes.
• Lead efforts in Business Development, identify, research, qualify, pursue and execute new business opportunities.

Required Experience/Skills:

• 3+ years’ administrative experience within a PA/EA role.
• Highly organized, flexible, exceptional organizational and time management skills.
• High level of accuracy and attention to detail is essential.
• Willing to handle personal work as well as business.
• High level of integrity with the ability to display confidence and resilience.
• Ability to use initiative and proactively problem solve.
• Excellent written and verbal communication skills.
• Strong negotiation, presentation, and research skills.
• Ability to work under pressure with conflicting priorities.
• Self motivated with high energy and ability to work independently with little or no supervision.

Bangkok IT is seeking a senior software developer who deeply understands modern application design, as well as tools and popular frameworks. We’re looking for engineers who enjoy being part of a small, collaborative team, directly influencing the product and development standards, and act in weeks rather than months. Help us achieve our objectives: breaking monolithic application into micro-services; scaling our traffic from tens of thousands to hundreds of thousands; and continuing to improve our development and testing processes.

If you are an excellent developer who is seeking an opportunity to develop and create cutting-edge applications of high quality, security, and performance, you maybe who we are looking for.

Key Responsibilities:

• Contribute in the development of NetStack products (SaaS ERP, CRM, Ticketing, Field Service applications).
• Design and build distributed, service-oriented web services/APIs to enable internal and 3rd party developers to create content extending NetStack Business Suites.
• Taking a leadership role in developing and advancing back-end systems.

Required Experience/Skills:

• 3+ years of software development experience.
• Strong PHP programming skills, MVC framework and OOP.
• In-depth understanding of JSON/RESTful APIs, API gateway implementations
• Experience building and designing highly scalable Web Services (REST,JSON), APIs or micro-services.
• Understanding of secure coding practices.
• Experience with full development life cycle activities including design, development, integration, system & unit testing.
• Experience with LEMP stack, AWS, Docker and Git.

This position will give you the chance to work with the latest technologies and come up with creative solutions to problems across a wide range of projects. You’ll work directly with product owners and industry experts to create their digital customer experience, eCommerce, and drive growth. We are looking for a key player who is both passionate and experienced in web software development and integrations. The ideal candidate will have strong critical thinking skills with an exceptional ability to shape software products in our fast-paced, team-oriented environment.

Key Responsibilities:

• Web Application Development.
• eCommerce Software Feature Development.
• Systems Integrations (API, XML, & Flat File).
• Testing your work.
• Researching solutions to technical problems.
• Communicating with clients and team leads regarding project goals, solution quality, schedule and the progress of key tasks or issues.
• Assist in the creation of design documents and key artifacts for the project.

Required Experience/Skills:

• 1+ years professional experience in building Web Applications.
• Experience with building web applications using frontend technologies similar to: React/Vue, Redux/Vuex, TypeScript/Flow, CSS, Jest, and Webpack.
• Experience with building web applications using backends written using PHP, MySQL, APIs, Mockery, OOP pattern, PHPUnit, and MongoDB.
• Experience using frameworks/technologies to test applications.
• Experience in Cloud Hosting & Amazon Web Services.
• Experience in eCommerce and/or payment processing.
• Experience with clean code and linting.
• Experience with continuous integration, jenkins, github, and JIRA in a plus.
• BS in Computer Science or similar degree.

We are seeking a CRM developer who deeply understands the dynamics of CRM, as well as tools and popular frameworks, and someone who can help define the technical direction for our team. To succeed in this role, you should be incredibly project focused, have a strong command of PHP development and an expert knowledge of the CRM developer community. You must enjoy collaborating with teams and take pleasure from delighting developers with high-quality, best-of-breed development tools and libraries.

Key Responsibilities:

• Contribute to CRM development of NetStack products roadmaps.
• Design, develop, and deploy NetStack CRM content extending NetStack Business Suites.
• Contribute to CRM materials development: documentation and code examples.

Desired Skills and Experience

• Strong PHP programming skills, fluent in one or more OO programming languages.
• 2+ years software engineering: software architecture, CRM and API development, continuous integration, automated test.
• Experience interacting with RESTful web APIs and JSON.
• Track record of full life-cycle development responsibility.

The digital development team at Bangkok IT focuses on creating engaging online user experiences and systems that helps forward our mission, and your work in this role would be critical to those efforts.

As a Marketing Web Developer, you will work directly with the marketing team to develop websites, applications and landing pages across a wide range of projects. You would be part of the team understanding and translating the objectives into effective and actionable solutions that make use of multiple technology stacks.

Key Responsibilities:

• Work alongside our cross-functional team of Designers, Developers, Content Creators, and Marketing Specialists to own all aspects of our web development projects.
• Translate high quality designs and mock-ups into fully functional, responsive webpages.
• Integrate data from various back-end services and databases.
• Communicate with customer leadership, end users, and other product teams to gather requirements and resolve issues.
• Contribute to project planning, new feature design, user training and documentation.
• Manage site code deployments and releases while continually working to optimize systems and improve work processes.
• Conduct testing of product releases to ensure compliance with quality standards and customer requirements.
• Perform site maintenance, systems hardening and support.

Required Experience/Skills:

• Degree in a related field (Computer Science, etc.) preferred.
• Strong understanding of UI design principles, cross-browser and cross-device compatibility, and general web functions and standards
• Proven track record of creative web site development in accordance with the design specifications, user interface style guides and established usability standards.
• Experience creating dynamic front-end applications that integrate with a CMS.
• In-depth understanding of relational database systems, Object Oriented Programming and web development process (design, development and deployment).
• Deep expertise and hands on experience with frameworks such as Angular, React, Vue, Laravel or Symphony.
• Experience with web security, session management and its application within ecommerce.
• Knowledge of SEO principles.
• Experience with WordPress, Drupal, or Joomla.
• Experience with source control management (ideally using Git/GitHub, bitbucket).
• Linux and web server expertise (e.g., Apache, NGINX, and Node.js).
• Familiarity with Agile/SCRUM development practices.
• Aggressive problem diagnosis and creative problem solving skills
• Proven ability to organize work, prioritize tasks and deliver results within tight timeframes.

Bangkok IT is looking for a Systems Engineer to design, implement and administer our web infrastructure on AWS. This is a new initiative and you will be in charge to drive innovation on a number of different technologies critical to building solutions for our cloud infrastructure to support our customers and e-commerce portal.

You are responsible for system engineering, planning, design, and implementation of Cloud infrastructure, Cloud systems, and bridging on-premise VMware virtualization environments to the cloud. Responsible for configuration, maintenance, and operations of information systems and storage environments on Cloud. The system engineer will also design, architect, and troubleshoot systems and applications to identify and correct performance and other operational issues. Work and maintain information security policies, security standards, and system engineering guidelines and procedures.

You will get the opportunity to own major deliverable, implement automated tasks, and manage key infrastructure systems to support our business. This position may include, requirements analysis, systems integration & server configuration with a focus on automation, high availability, and remote managed services. This position requires an extremely dynamic, enthusiastic, and creative individual who enjoys working in a collaborative environment for the support of critical systems. In order to be successful in this position, you must have a strong desire to enhance, lead, test & automate the services you provide.

Please apply if you are capable of delivering exceptional work for our organization and are interested in joining a dynamic team.

Key Responsibilities:

• Lead the design, implementation and management of our Cloud Infrastructure.
• Implement highly available systems using VMware and AWS.
• Help ensure security and compliance across systems and network.

Required Experience/Skills:

• Linux systems administration (CentOS, RedHat).
• Experience in implementing highly available systems using VMware and AWS.
• A demonstrated understanding of Linux systems including kernel, network, disk, CPU & memory.
• Ability to solve problems with automation of repetitive tasks utilizing common scripting languages.
• Scripting & programming languages such as shell, Perl, Ruby & Python.
• Source control management (Subversion, Git, etc.).
• Strength in virtualization of systems and networks.
• Cloud solutions like Open Stack, AWS or other comparable software.
• Goal oriented, forward thinker that can provide solutions for complex technical problems.
• Data center operations experience is a plus.
• Bachelor’s Degree in Computer Science, Math, or similar field.

We are seeking applicants that are not only technical but pride themselves in providing excellent customer service. You will play a critical role both supporting our customers but also in helping to support our team internally as we expand. The successful candidate must be able to assess, architect, plan, implement, document, and support IT systems and network infrastructure environments to meet the customer’s demands. You will also act as a liaison for our customers and colleagues regarding service, parts and support for these products. The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability.

JOB SUMMARY:

• Service customer equipment including installations, preventative maintenance, techroom repairs and training.
• Setting up and installing new servers and network equipment, desktops, and printers.
• Installing and troubleshooting client applications (proprietary and off-the-shelf).
• Troubleshooting server and workstation software and hardware issues.
• Monitoring backup systems and ensuring jobs are completed per schedule.
• Provide consultation and solutions to customer, converting requirement into successful implementation.
• Communicating system issues, updates, and resolution plans/timelines to customer in person and/or via email and phone.
• Collaborate with third-party vendors to resolve software/hardware problems and disputes.
• Support Systems Integration Team in implementing IT systems and network infrastructure.
• Work with vendors and internal stakeholders to vet and demo new applications.
• Provide remote support for customer and internal teams as needed.
• Take pride in maintaining complete, timely documentation, including IT profiles, network diagrams, daily onsite reports, field service reports and others as defined by management.

Required Experience/Skills:

• Strong IT knowledge and experience in all Windows OS, Windows Server, Active Directory, Virtual Server, SQL Server, Exchange and Office Suites.
• Good troubleshooting and problem solving skills, able to work under pressure.
• Handle multiple tasks concurrently.
• Demonstrate knowledge of Server hardware (IBM, Dell, HP).
• Demonstrate knowledge of Storage Area Networks, iSCSI, and NAS Solutions.
• Demonstrate knowledge of Routers, VPN, Firewalls, and Wireless.
• Service mind with excellent communication and presentation skills.
• Must be able to lift, carry, and reposition all parts of user workstations, servers, network appliances, and printers
• Experience in cloud solutions and Unix/Linux is a plus.

This opportunity is well suited to individuals with initiative, and a professional demeanor who can communicate clearly and believe in treating people with trust and respect. As a Service Desk Specialist, your day-to-day responsibilities will require you to provide phone and remote support to customer's in a dynamic environment. This position will require daily customer interaction and requires a strong communication skills both written and verbal. The ideal candidate is customer motivated and will work to understand the needs of our customers.

Key Responsibilities:

• Serve as the first point of contact for customers seeking technical assistance over our help desk system, chat, phone or email.
• Answer and resolve customer inquiries regarding computer software or hardware issues.
• Documents, monitors and manages the resolution of customer issues according to our operating procedures.
• Escalate incident as necessary per established escalation policies.
• Take pride in creating and maintaining knowledge articles for publication to technical and non-technical personnel.
• Participate with training and other team development and improvements.
• Maintain open line of communication with customers, managers, co-workers and venders.

Required Experience/Skills:

• 1+ years experience in technical support, call center environment, or desktop support role.
• Demonstrates excellent customer service and ability to provide best in class support to our customers.
• Ability to work under pressure and prioritize to complete tasks in a timely manner.
• Experience in troubleshooting servers, desktops, networking, connectivity and general desktop support functions.
• Demonstrate excellent troubleshooting and problem solving skills.
• Possesses excellent organizational skills and communication skills, both written and verbal.
• Previous call center/service desk experience is a plus.
• Bachelor’s Degree in Computer Science, Math, or similar field.

Preferred/Desired Skills:

• Help Desk Institute certification (Preferred).
• Solid understanding of relevant technologies including Windows OS, Client/Server, HyperV, Active Directory, Networks, backup and disaster recovery, Information Security, Monitoring Tools Management / Maintenance of online subscription services such as O365 and Google Apps
• ITIL knowledge is a plus

We’re looking for a graduate account executive to work across our portfolio of accounts covering a range of digital media. The Account Executive will assist in the day to day management and development of our clients’programmes and campaigns. You will also be actively involved in new business pitches and an ambassador for the agency in Thailand.

Key Responsibilities:

• Plan, present and implement digital strategies for clients.
• Negotiate with clients and effectively grow and retain clients with contract renewal and close upsell/cross-sell opportunities.
• Works with internal team to develop proposals, optimize campaign performance and ensure effective delivery of results.
• Review all major deliverables (i.e. strategic brief, etc.) to ensure quality standards and client expectations are met.
• Ensure processes and procedures are followed through, quality standards are met, and that projects are profitable.
• Responsible for all client communications, conflict resolution, and reasonable compliance of promised deliverables to clients.
• Build long-term relationships with clients.
• Set up campaign KPIs, monitor performance of campaigns to ensure KPIs are met.
• Provide regular performance reports and insights as directed by your supervising account manager.

Required Experience/Skills:

• 1+ years experience in Digital Account Executive role.
• Demonstrates excellent customer service and ability to provide best in class support to our customers.
• Good knowledge of Digital Media, specifically online marketing including SEO, content marketing, social media marketing and display advertising.
• Driven, resourceful with excellent interpersonal and presentation skills.
• Meticulous and attention to details.
• Good Business sense.
• Ability to work under pressure and prioritize to complete tasks in a timely manner.
• Possess good oral and written communication skills for sales presentation/quotation and proposal preparation.
• A Bachelor’s degree in Marketing and/or related fields (e.g. Communications) is preferable.